summary

In this episode, Jen and Nicole discuss the complexities of hiring and working with virtual assistants (VAs). They share personal experiences, highlighting the importance of clear communication, proper training, and setting expectations. The conversation covers the pros and cons of hiring through agencies versus individual VAs, red flags to watch for, and the systems needed for successful remote work. They also delve into when to hire or fire a VA and share real-life stories that illustrate the challenges and successes of working with remote team members.

takeaways

• VAs can help reclaim time but require clear expectations.
• Miscommunication is a major challenge in remote work.
• Hiring too early can lead to chaos; hiring too late can lead to burnout.
• It’s crucial to have systems and training in place before hiring a VA.
• Individual VAs offer more personal accountability than agencies.
• Setting boundaries with VAs is essential for a healthy working relationship.
• Communication should be consistent and documented to avoid misunderstandings.
• Hiring for personality traits is as important as skills for remote roles.
• Regular check-ins and performance evaluations are necessary for success.
• A VA should enhance your systems, not add stress.